Royal Trident Face mask
Return and Refund Policy
It is our mission and goal to make products that are unique and wonderful as you! In the event there’s something about our products that aren’t meeting your standards or have any flaws in the workmanship. Please let us know, we truly want to hear from you so we can make it better.
No returns allowed on any FINAL SALE items, except for if flaws in workmanship are found (as long as the hang tag has not been removed).
In the event that you are not 100% satisfied with any item you purchase, we accept returns on any item (other than FINAL SALE) that is unworn and has the hang-tag intact. This applies to any product shipped with defects in craftsmanship or material. Please contact us at RoyalTridentCustom@gmail.com to approve a return. We reserve the right to deny refund to sender without prior return approval. Only unworn items will be accepted for returns/exchange within 30 days of when item was delivered to you.
Any returned item must be in its original condition, and all tags need to be intact. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please allow for a period of up to 20 days for us to process the refund.